Posted on 11 Nov 2026
Is Your Parents' Pension on Hold? The November 30 Life Certificate Deadline
If your parents draw a central government pension in India, they must submit their annual life certificate (Jeevan Pramaan) by 30 November 2026. If they miss it, the pension pauses from December. It restarts once they submit, with the missed months paid as arrears.
The good news: most parents can now do it from home in one sitting, with a free face scan on a smartphone.
Does the deadline apply to your parents?
| If your parent gets... | When to submit |
|---|---|
| Central government pension (civil, railways, postal, telecom) | 1 to 30 November 2026, or from 1 October if aged 80+ |
| EPS-95 pension from EPFO | Any time of year. Valid for one year. |
| Defence pension (SPARSH) | Check the due date on SPARSH |
| State government pension | The state's own rules. Ask the treasury or bank. |
Not sure? Your parents' Pension Payment Order (PPO) names who pays the pension.
How to do it from home in five steps
You will need a smartphone with a good camera and internet, the pensioner's Aadhaar number, their mobile phone for an OTP, and their PPO number.
-
Install AadhaarFaceRD and the Jeevan Pramaan Face app.
AadhaarFaceRD may not show an icon. That is normal. -
Set up the operator, once.
This is whoever runs the app, and it can be the pensioner. -
Enter the pensioner's Aadhaar, the OTP and the PPO number.
Check every detail carefully, because mistakes cause rejections. - Scan the pensioner's face in good light, holding the phone steady.
- Save the Pramaan ID that arrives by SMS. The certificate goes to the bank automatically.
No smartphone?
Your parents can visit the bank branch that pays their pension, or book an India Post Payments Bank doorstep visit on 033-22029000. It costs about ₹70 and is free for EPS-95 pensioners. Government camps also run in 2,000 cities until 30 November.
Beware of “update your life certificate” calls
No bank or pension office calls to update a life certificate. A caller who asks for an OTP, PPO number or Aadhaar is trying to empty the pension account.
If an OTP was shared, call the bank at once, and report the fraud on 1930 or at cybercrime.gov.in.
Frequently Asked Questions
Let Us Help Your Parents
In Bangalore, Chennai or Coimbatore, a Wellness Care visit from NRI Service Desk can get this done before 30 November. We guide your parents through the face scan or accompany them to the bank, then send you the verified Pramaan ID.
Because caring for your parents shouldn't depend on how many miles are between you.
Need urgent guidance? Write directly to help@nriservicedesk.com