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Posted on 18th Sep 2026
If you're an NRI living in the United States or traveling frequently between India and the U.S., you may have noticed something different: the Global Entry mobile app is no longer available for use.
As of September 15, 2026, U.S. Customs and Border Protection (CBP) retired the standalone Global Entry app, along with the separate Trusted Traveler Programs app, and replaced them with a single Trusted Traveler mobile app.
Here's the important part to understand: Global Entry itself has not been discontinued. The change is primarily to the mobile app used to manage Trusted Traveler Programs.
CBP has consolidated its Trusted Traveler mobile services into one application.
The new Trusted Traveler app supports programs including:
Depending on your program and eligibility, the app can help you:
For existing members, the app transition does not mean you need to submit a new Global Entry application simply because the old app has been replaced.
No.
Global Entry continues to provide expedited processing for eligible, pre-approved travelers entering the United States at participating locations.
The September 2026 change is primarily a technology and mobile-app transition, rather than the replacement or cancellation of the Global Entry program.
If you already have an active Global Entry membership, the retirement of the old app does not by itself cancel your membership.
If you previously used the Global Entry mobile app, look for the official Trusted Traveler Programs app from U.S. Customs and Border Protection in the Apple App Store or Google Play.
Always verify that the app is published by the appropriate U.S. government agency before entering your login information.
Existing Trusted Traveler members can use their existing credentials to access the new application.
You don't need to create a completely new Global Entry membership simply because the mobile application has changed.
After signing in, take a moment to verify that your information is current.
This is especially important if you have recently:
Keeping your information up to date can help prevent issues when using your Trusted Traveler benefits.
This is particularly relevant for Indian-origin travelers and NRIs who regularly travel between India and the United States.
You generally don't need to reapply for Global Entry simply because you received a new passport.
However, your new passport information needs to be updated in the Trusted Traveler system before you use your Global Entry benefits with the new passport.
CBP provides options for members to update passport information through the Trusted Traveler system.
So, if you've recently renewed your Indian passport, don't forget to check your Global Entry profile before your next U.S. trip.
Not necessarily.
The mobile application is a tool for managing Trusted Traveler services and, where applicable, facilitating parts of the travel process. Your Global Entry membership itself is separate from the mobile application.
Travelers should continue to follow the current instructions provided by CBP and the airport when they arrive in the United States.
In other words, the retirement of the old Global Entry app does not mean that your Global Entry membership has stopped working.
Global Entry and Mobile Passport Control (MPC) are sometimes confused because both can help streamline the U.S. arrival process.
However, they are separate CBP programs.
| Global Entry | Mobile Passport Control (MPC) | |
|---|---|---|
| Program type | Trusted Traveler Program | Separate CBP processing program |
| Enrollment | Application and approval required | No Global Entry membership required; eligibility depends on traveler category |
| Purpose | Expedited U.S. entry processing for eligible members | Streamlines the inspection process at participating locations |
| Membership | Generally a 5-year Trusted Traveler membership | No Global Entry membership |
| Mobile app | New Trusted Traveler mobile app | Separate MPC mobile app |
Eligibility and participating locations can change, so travelers should check the latest information directly with CBP before traveling.
Before traveling between India and the United States, consider checking:
Taking a few minutes to check these details before traveling can help reduce unnecessary confusion.
For NRIs who regularly travel between India and the U.S., the Global Entry app change is mainly a reminder to keep your passport and Trusted Traveler information up to date.
The important distinction is simple:
If you already have Global Entry, you don't need to submit a new application simply because the old mobile app has been retired.
Instead, download the new Trusted Traveler app, sign in using your existing credentials, and review your membership and travel-document information before your next trip.
Staying on top of documentation like this is just one more thing to manage while living abroad, and it's exactly the kind of everyday coordination NRI Service Desk was built to help with.
International travel involves more than booking a flight. Passport updates, documentation, immigration procedures, airport requirements, and other travel-related details can all require attention.
NRI Service Desk helps NRIs stay connected to the people, property, and everyday needs that matter back home in India.
Whether you need a Travel Companion for a family member, Wellness Care support for your parents or loved ones, or reliable Property Management while you're living abroad, our services are designed to give you greater convenience and peace of mind from wherever you are.
With NRI Service Desk, you can stay close to home even when you're miles away.
Have a question? Need assistance? Our dedicated support team is here to guide you every step of the way. Contact us through any of the methods below, and we’ll get back to you promptly.